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Travelers Sr. Learning Designer/Developer in Jefferson City, Missouri

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Target Openings


Job Description Summary

Under general direction, designs and develops complex learning solutions and resources used by professionals. Types of deliverables may include e-learning/self-paced learning solutions, multimedia, materials for instructor-led training, and job aids. Position may focus on design and/or development depending on organizational needs. This job may manage others.

Primary Job Duties & Responsibilities

  • Conduct analysis and make strategic recommendations related to learning needs.

  • Lead or contribute to development of short and long-term organizational strategies and initiatives.

  • Recommend learning strategies and approaches for assigned projects; determine a preliminary level of effort required for each recommendation.

  • Recommend strategies and approaches for curricula and/or complex, multi-faceted projects. Lead development of organizational strategies and initiatives.

  • Develop a project plan, project schedule, and milestone dates. Manage work through the project lifecycle. Typically takes on project manager role or co-leads a project.

  • Design and develop more complex learning solutions aligned with business and learner needs.

  • Deliver leading-edge solutions. May partner with peers and/or directors to explore and recommend new technologies, support technology upgrades, and participate in development of standards related to technologies.

  • Design and recommend measurement tools for specific solutions and for broader use across our organization. May participate in development of organizational measurement practices and tools. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.

  • Right size and reduce resource requirements without impacting quality or effectiveness. May lead efforts to improve cost-effectiveness, increase capacity, or improve practices.

Minimum Qualifications

  • Bachelor’s degree or seven years of experience in instructional design/technologies, adult learning, or business related field.

Education, Work Experience, & Knowledge

  • Master’s or Bachelor’s degree in instructional design, learning and development, learning technologies, or comparable field preferred.

  • Eight or more years of experience applying adult learning and design best practices to design/develop engaging, effective learning resources in a wide variety of formats.

  • Proficiency in MS Office products experience with at least 3 - 5 additional multimedia and learning technology tools such as iSpring, Lectora, Captivate, Adobe Products, SharePoint, Camtasia, web development, etc.

  • Experience incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.

  • Strong written and verbal communication skills. Ability to self-review and meet rigorous quality standards.

  • Experience leading projects and familiarity with project management tools and techniques.

  • Leadership or management experience.

  • Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field.

  • Experience building, maintaining, and repairing work relationships. Experience building and motivating cohesive teams.

  • Self-directed, continuous learner.

  • Able to work effectively in collaborative work environment.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email (TAPHYREQ@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.