FleishmanHillard Account Supervisor, Healthcare (Social + Influencer) in Kansas City, Missouri
FleishmanHillard is seeking a dynamic and motivated Account Supervisor with social media and influencer relations experience to join our Healthcare team in Kansas City. Successful candidates will provide organic and paid social media strategy and content support, as well as influencer strategy and implementation for multiple healthcare accounts. Part strategist, part hands-on tactician, this team-member will have a key role in envisioning, leading and implementing social and influencer programs across healthcare (i.e., pharmaceutical, medical device, hospital) accounts within a true global network.
FleishmanHillard is an entrepreneurial, collaborative environment that values talented, creative people who like to work with others to create cutting-edge programs for our clients. More than 90% of FH clients work with teams from more than one geographic location and across multiple practice offerings. We believe a diverse team brings a wider range of personal and professional experiences and perspectives, and we recognize that diversity and inclusion benefit our agency, our clients and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community, veterans and individuals with disabilities.
Candidates should have 5-8 years of integrated marketing and/or digital communications experience at an agency, including 3-4 years of hands-on social media and influencer program execution.
Additionally, applicants should have:
Strong u nderstanding of s ocial m edia t ools and p latforms . Must be proficient in the tactical use of core platforms, most notably Facebook, Twitter, LinkedIn, Instagram, Snapchat, TikTok and YouTube. Experience with social media management systems/platforms is preferred.
Strong u nderstanding of i ndustry r egulatory and p romotional r ules . Must understand and be able to navigate the regulated healthcare industry and provide sound recommendations to clients.
Intermediate i ntegrated c ommunications s trategy d evelopment e Genuine curiosity and interest in moving audiences from awareness to action across a mix of communications platforms. Understanding of the role of organic and paid social media in an integrated communications or marketing plan.
Content p lanning, s torytelling and c ommunity m anagement e Mindset of a storyteller and ability to develop a narrative through content on social channels. Ability to create and maintain social media editorial calendars, plan and coordinate social content across a brand’s social eco-system for both organic and paid placements and work closely with creatives and designers to bring that content to life. Experience with social media community management preferred.
Creativity and i ntermediate/ a dvanced w riting a Creative thinking and strong writing/editing skills are required. Experience regularly drafting messages (both proactive and reactive) on behalf of a large brand or organization.
Expertise in m anaging p aid s ocial p Understanding of paid social landscape including hands-on experience running paid social programs required. Candidate must know how to effectively build and target custom audiences and how to execute and report on ad buys.
Ability to m onitor and i nterpret s ocial m edia m etrics . Candidate must be well versed in social monitoring best practices and able to use online monitoring tools, platform-specific metrics insights tools and more to demonstrate reasoning behind social recommendations and track successes.
Ability to w ork c ollaboratively in a t eam s etting . Must be a consummate team player who brings a passionate, positive, high-energy approach to client service and delivering results. Ideal candidate should possess excellent relationship skills, be a good listener, respect the expertise of others and have ability to motivate and generate effective action from all levels of the organization. Candidate must have a spirit of continuous learning and curiosity.
Demonstrated success in end-to-end influencer relations . Including identification, vetting, negotiation, creative and content direction, relationship management, measurement and analysis.
Ability to give strategic direction to influencers whether organic, earned or sponsored. Proven ability to collaborate with agency team, clients and influencers/their agents to ultimately produce high-performing content.
Understanding of various filters and benchmarks that make someone influential for a given brand, service, category or sector.
Demonstrated organizational and record-keeping skills necessary for influencer contracting/legal, invoicing/financial execution and data collection related to influencer audience and post-specific metrics.
FleishmanHillard is part of the Omnicom Public Relations Group, a division of Omnicom Group Inc., and has more than 85 offices in 30 countries, plus affiliates in 43 countries. Our award-winning agency specializes in public relations, reputation management, public affairs, research and analytics, brand marketing, digital strategy, social engagement and content strategy. We’ve been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; the Human Rights Campaign’s “ Best Places to Work for LGBTQ Equality; and NAFE’s “Top 50 Companies for Executive Women” for a decade. We’re also more motivated by what we can give than what we receive, with a longstanding worldwide service commitment to support social inclusion in the communities in which we work and live. Visit us at www.fleishmanhillard.com (https://fleishmanhillard.com/careers/)
FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state, or local laws.
Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please call 314-982-6283 or email our careers team (firstname.lastname@example.org) .
Job Locations US-MO-Kansas City
Position Function Public Relations
Job Classification Full Time