Fortive Corporation Field Trainer in Kansas City, Missouri
Matco Tools is a manufacturer and distributor of quality, professional grade automotive equipment, tools and toolboxes. Over 13,000 products are sold to customers through franchise business owner/manager mobile tool operators. Matco employs approximately 600 associates in the United States, Puerto Rico and Canada and reported record financial results for 2015. For additional information on Matco, please visit www.matcotools.com.
Since 1979, the mission of Matco Tools has been to provide professional mechanics and auto enthusiasts with all the premium tools, storage and equipment they need to get the job done, while also offering best-in-class service and customer support. The company's network of nearly 1,800 premier independent mobile distributors is focused on developing and maintaining trust-based relationships with its customers. Ranked among the top 50 in Entrepreneur magazine's 2018 Franchise 500®, the company continues to expand throughout the United States and Canada, adding several hundred mobile stores each year. Matco offers its franchise owners industry-leading training, on-going field support, pre-identified customers, and in-house financing. Those thriving in an innovative, supportive, energized organization where continuous learning is the norm will find themselves well rewarded. For additional information on Fortive, please visit www.fortive.com.
The Matco Business System Field Instructor (MBSFI) will be responsible for providing initial and continuation training on business strategies, sales training, customer relations, computer skills, handling warranty and non-warranty item returns, and basic route preparation for all existing and new franchise distributors. Route preparation includes surveying open and existing list of calls (LOCs) and identifying and maintaining customers in the franchise owners' businesses. Other responsibilities require merchandising the mobile store using affinity grouping methods as outlined through policy. This position requires positioning/lifting heavily weighted Matco toolboxes and other product items in a display area and/or in the customer work environment. International and national travel is a specific characteristic of this position.
Provide one-on-one coaching methods using the Matco Business System (MBS) including, but not limited to, MDBS (software), sales, customer service, product promotions, and business management to new franchise distributors
Report on progress of new franchise distributors to field management and associates at Matco headquarters in Stow, OH. Complete training playbook criteria requirements during each phase of training, including noting training exceptions
Provide targeted performance improvement coaching on all aspects of business in order to promote success and longevity
Provide focused support to existing distributors who require follow-up assistance by conducting distributor business reviews, distributor rides, route surveys, distributor tune-up training, and other programs such as time payment (TP) blasts
Complete performance improvement plan and measurement of franchisee performance vs. benchmarks during coaching/learning intervention
Provide lead generation training to new franchise distributors
Improvement of distributor retention to support company growth initiatives
Improvement of overall weekly purchase average in order to improve franchisee profitability
Implementation of standardized methods to interface effectively with Matco processes and reduce transactional variations
Lead the development and implementation of the sales funnel process at the franchise distributor level
Provide customer input and sales management support to new product delivery processes
Motivate, train, and manage franchise distributors on Matco products and other point-of-sale (POS) initiatives
Maintain and manage training budget under control of the MBSR trainer
Assist distributors in positioning tools and equipment (including toolboxes) and lifting or moving heavy objects of 75 lbs or more above their heads
Bachelor's degree with Adult Education, Human Resources, or related major preferred
Ability to travel 80% of the time across the country
Strong sales and marketing background with exposure to multiple product channels and low volume/high mix products and proven record of successful growth year over year through execution of strategy
Minimum of 3 years managerial responsibility preferred
Proven record of successful management of customer business accounts
Demonstrated use of good, better, best techniques
Excellent teamwork and communications with customers, customer service, and engineering
Strong PC skills – MS Word, Excel, PowerPoint and other business software
Capable of positioning/lifting heavy weighted product to include Matco Toolboxes into truck display area
Fortive Corporation Overview:
Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit: www.fortive.com .
Primary Location: North America-United States-MO-Kansas City
EEO Statement: "The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a ""Fortive Company."" Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail firstname.lastname@example.org to request accommodation."
Req ID: MAT001768