Missouri Teaching Jobs

Jobs.mo.gov mobile logo

Job Information

Children's Mercy Kansas City Vice President - Care Management and Patient & Family Services in Kansas City, Missouri

Thanks for your interest in Children's Mercy!

Thank you for considering Children’s Mercy! Half a million times a year, a child comes to our doors. We take care of them all, fulfilling our non-profit mission. Joining the CM team means being a part of a caring environment where people are passionate about helping children get well. Whether clinical or non-clinical, we are all here for the same reason – our patients and their families! Read more below about this position and apply if you feel this organization and job are a fit for you.


At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.


The Vice President - Care Management and Patient & Family Services is a tranformational appointment that supports the SVP of Value & Payer Relations and the Chief Operating Officer by providing strategic, administrative and management leadership in planning, directing, and implementing the activities and operations associated with enterprise-wide care management and care coordination, including, but not limited to: 1) strategic planning and process improvement activities to optimize integrated care management across the enterprise; inpatient, ambulatory, and community 2) leading a wide range of organization-wide transformation initiatives and special projects i.e. Enterprise Complex Care Coordination and 3) the departments of Care Management, Social Services, Child Life, Spiritual Care, Interpreter Services, Center for Families, Hospital School Program, Music Therapy, Project RISE, and other designated Community and Patient Family Services. Within these functional areas, the Vice-President ensures efficient and quality professional services designed to meet the needs of patients, personnel, and medical staff as well as the hospital’s strategic objectives.

The Vice President is responsible for developing and implementing the philosophy, goals, and objectives for the care management/care coordination functions across settings of care that meet clinical, financial, and regulatory requirements of the organization and the oversight and coordination of all aspects of psychosocial care delivery, including resource allocation, strategic planning, financials, marketing activities, facilities planning and direct personnel management which includes matrix reporting. Position assures that effective, safe, cost-efficient, patient centered care is delivered to meet patient/family health care needs in a timely manner while providing and promoting service excellence. Position also ensures effective integration of patients and families into hospital strategy via oversight of patient or family care councils and ensuring their inclusion in quality and service delivery efforts. The Vice President will foster a strong customer service focus and support an effective team culture. The Vice-President will ensure promotion of an accountability based and multidisciplinary team work environment, development of business and marketing plans; leadership for key committee functions and collaboration with executive leadership, medical staff and referral centers to develop and promote CMH services and programs.


Master’s Degree and 10 years of progressive leadership in care management, managed care and/or clinical programs

BSN - Registered Nurse licensed in States of Missouri and Kansas with reciprocity or licensure in any other states in which ICS offers programs

Certified Case Manager (CCM) preferred

Starting Pay

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

Need help finding the right job?

We can recommend jobs specifically for you!Learn about Children’s Mercy Benefits (https://jobs-childrensmercykc.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-625978159)

Requisition ID 2021-14542

Requisition Post Information* : Posted Date 2 months ago (3/19/2021 12:18 PM)

Posting Category Professionals


Work Type Full Time 60-80

FLSA Status Exempt

Location : NameMAIN CAMPUS

Recruiter : Full Name: First Last Jeffrey Janda